![]() ![]() Diplomatically handles positive and negative situations with customers and/or employees.Does proper walk through of the restaurant daily, addressing any and all issues, example: overall cleanliness of the restaurant, repairs and maintenance needs, food quality or inventory issues, employee or staff needs, and/or any item that will negatively affect your restaurant’s ability to serve your customers’ needs according to Implements any changes or improvements.Ensures all staff members abide by proper uniform guidelines & company policies.Controls and manages inventory for proper portioning per specifications.Maintain the corporate standards for product recipes & specifications.Creates certified training personal to implement training program. Develops new Team Members and Shift Managers on both front- and back-of-house policies and procedures.Follows all food safety, cash handling and operations procedures and policies and ensures that store team members are in compliance.Oversees the recruiting, hiring and training practices to ensure quality of store staff.Ensures stores have adequate shift coverage at all times.Strives for the ultimate in-store customer service experiences. ![]()
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